Service counter


Do you have an enquiry about your flight booking or your reservation? The Lufthansa Service Center can be reached 24 hours a day, 7 days a week at: 
+49 (0)69 - 86 799 799

Miles & More

You can find more information about Miles&More, such as FAQs, e-mail contacts etc. here.

Passenger rights

For information and contact details regarding your rights in case of flight irregularities, please visit

Lufthansa CityLine

Our main switchboard can be reached at:
+49 (0)69 - 696 - 0
Important note: Suppliers and service providers please do not use the above-mentioned general contact. The correct mailbox for questions and clarifications of orders and invoices can be found here.


Media relations

Deutsche Lufthansa AG
Corporate Communications
+49 (0)69 - 696 - 2999


Job counter

Please note: The following e-mail addresses are intended for the transmission of general information concerning our job opportunities only. All e-mail correspondence will be unsecured. For encrypted transmission of your job applications and other personal data, please use the contact details listed under “Jobs & career”.

Flight attendants

Lufthansa CityLine GmbH

Cockpit careers

Applications from ATPL Licence Holders/Ready Entries:
Lufthansa CityLine GmbH
Crew Training MUC C/OA
Mirjam Jürgensohn | Kristina Behr
Flight Operation Center
Südallee 15
D-85356 München-Flughafen

Training and ground staff