Service Counter


Do you have an enquiry about your flight booking or your reservation? The Lufthansa Call Center can be reached 24 hours a day, 7 days a week on: 
+49 (0)69 - 86 799 799

Miles & More

You can find more information about Miles&More, such as FAQs, e-mail contacts etc. here.

Passenger rights

For information and contact details regarding your rights in case of flight irregularities, please visit

Lufthansa CityLine

Our main switchboard can be reached on:
+49 (0)69 - 696 - 0


Press Counter

Deutsche Lufthansa AG
Corporate Communications
+49 (0)69 - 696 - 2999


Job Counter

Please note: The following e-mail addresses are intended for the transmission of general information concerning our job opportunities only. All e-mail correspondence will be unsecured. For encrypted transmission of your job applications and other personal data, please use the contact details listed under “Jobs and Career”.

Flight Attendants

Lufthansa CityLine GmbH

Cockpit Careers

Applications from ATPL Licence Holders/Ready Entries:
Lufthansa CityLine GmbH
Crew Training MUC C/OA
Mirjam Jürgensohn | Kristina Behr
Flight Operation Center
Südallee 15
D-85356 München-Flughafen

Training and Ground staff